09bat Terms & Conditions

1 Introduction

Welcome to 09bat. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and 09bat ("09bat", "the Platform", "we", "us", "our") governing your use of the 09bat website located at 09bat.lat, including all associated services, products, software, tools and content made available through the platform.

09bat operates as an online betting and casino platform designed specifically for the Bangladesh market, offering sports betting (with a primary focus on cricket), live casino games, slots, crash games including Aviator, and related services. All transactions are conducted in Bangladeshi Taka (BDT), and payments are processed through Bangladesh-native payment services including bKash, Nagad, Rocket and Upay.

By registering an account on 09bat, accessing the platform, depositing funds or placing any bet or wager, you confirm that:

• You have read these Terms in full and agree to be bound by them unconditionally.
• You are at least 21 years of age.
• You are accessing the platform voluntarily and for personal entertainment purposes.
• You are not prohibited by any applicable law in your jurisdiction from participating in online gambling activities.

2 Eligibility

2.1 Age Requirement

The 09bat platform is strictly for users who are 21 years of age or older. By creating an account, you represent and warrant that you meet this age requirement. 09bat takes its obligation to prevent underage gambling seriously and may request documentary proof of age at any time. Any account found to belong to a user under the age of 21 will be immediately suspended, all funds will be returned and all winnings generated by the account will be forfeited.

2.2 Single Account Policy

Each individual is permitted to hold only one registered account on 09bat. The creation of multiple accounts — whether using the same or different personal details, payment methods, devices or IP addresses — is strictly prohibited. Detection of duplicate accounts will result in the immediate closure of all associated accounts and the forfeiture of any balances or pending withdrawals.

2.3 Geographic Access

09bat is designed and operated for players based in Bangladesh. While the platform does not technically restrict access by geography, users outside Bangladesh access the platform entirely at their own risk and are solely responsible for ensuring that their use of the platform complies with the laws of their respective jurisdiction. 09bat makes no representations that the services are appropriate or legally available for use in any location outside Bangladesh.

3 Account Registration

3.1 Registration Process

To access the full range of 09bat services — including placing bets, playing casino games and making deposits or withdrawals — you must create a registered account. During registration, you will be required to provide accurate, complete and current personal information including your full legal name, date of birth, email address and mobile phone number.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your account details with any third party. 09bat strongly recommends enabling two-factor authentication (2FA) on your account to prevent unauthorised access. Any activity that takes place through your account — whether or not authorised by you — is your responsibility unless you have notified 09bat of a security breach in a timely manner.

3.3 Account Verification (KYC)

09bat may at any time request that you complete a Know Your Customer (KYC) verification process. This process may require you to submit one or more of the following documents:

• A government-issued photo ID (National ID card, passport or driving licence)
• Proof of address (utility bill, bank statement or official letter dated within 90 days)
• Proof of payment method ownership (screenshot of bKash or Nagad account showing your registered name)

Failure to complete KYC verification within the timeframe specified by 09bat may result in the suspension of withdrawal privileges or full account suspension until verification is completed. 09bat is not liable for any losses or inconvenience caused by delays in the verification process where such delays result from the user's failure to provide the required documents promptly.

3.4 Account Information Accuracy

You must keep your account information current and accurate at all times. If any of your registered details change — particularly your mobile number or email address — you must update them in your account settings promptly. 09bat accepts no liability for failed communications, missed notifications or payment processing issues that arise from outdated account information.

4 Deposits & Withdrawals

4.1 Supported Payment Methods

09bat supports the following Bangladesh-native payment methods for both deposits and withdrawals: bKash, Nagad, Rocket and Upay. All transactions are denominated in Bangladeshi Taka (BDT). No international card payments, cryptocurrency transfers or wire transfers are accepted.

4.2 Minimum and Maximum Limits

• Minimum deposit: ৳100 per transaction
• Minimum withdrawal: ৳200 per transaction
• Maximum deposit and withdrawal limits may vary depending on your account level, verification status and the payment method used. Current limits are displayed in your account dashboard at the time of each transaction.

4.3 Withdrawal Processing

09bat targets same-day processing for all withdrawal requests submitted before 10:00 PM Bangladesh Standard Time (BST, UTC+6). Withdrawals submitted after this time may be processed on the following business day. 09bat does not charge fees on withdrawals, though individual mobile banking providers (bKash, Nagad, Rocket, Upay) may apply their own standard transaction fees in accordance with their respective terms.

4.4 Withdrawal Conditions

Withdrawals may only be made to the same payment method and account used for the most recent deposit. This policy exists to prevent fraud and money laundering. 09bat reserves the right to request additional documentation before processing any withdrawal that is flagged by our internal compliance systems. Accounts with pending KYC verification requests will have withdrawal access suspended until verification is complete.

5 Betting Rules

5.1 Bet Placement

A bet is considered accepted and binding once you receive an explicit confirmation from the 09bat platform — typically a bet reference number displayed in your bet slip or confirmation message. Bets that have not received this confirmation are not considered placed. 09bat is not liable for bets that fail to register due to connectivity issues, platform downtime or user error.

5.2 In-Play Betting

09bat offers live in-play betting markets on cricket — including BPL, IPL, T20 World Cup fixtures and Bangladesh Tigers international matches — and other sports. In-play odds are updated in real time and are subject to change or suspension at any moment. 09bat reserves the right to suspend, delay or refuse any in-play bet at its sole discretion, particularly in circumstances where there is a material risk of irregular betting patterns or data integrity concerns.

5.3 Bet Cancellation and Void Bets

Once a bet has been confirmed, it cannot be cancelled by the user unless the specific market offers a cash-out feature. 09bat may void a bet under the following circumstances:

• The event or market was offered in error at clearly incorrect odds
• The event is abandoned, postponed or cannot be completed within a defined timeframe
• There is evidence of match-fixing, spot-fixing or irregular activity affecting the outcome
• A technical error caused the bet to be accepted at an incorrect price

In the event of a voided bet, the stake is returned to the user's account balance. No additional compensation is payable.

5.4 Maximum Winnings

09bat applies maximum payout limits on a per-bet and per-event basis. These limits are displayed at the point of bet placement. 09bat reserves the right to reduce these limits at any time without prior notice. Any winnings that exceed the stated maximum will be capped at the maximum payout limit regardless of the outcome.

6 Casino Games

6.1 Game Providers and Fairness

09bat's casino and slots library is powered by third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Hacksaw Gaming and Spribe. All games offered on the 09bat platform use certified random number generator (RNG) technology that has been independently audited for fairness. Return-to-player (RTP) percentages for individual games are available within the game information panel of each title.

6.2 Live Casino

Live dealer games are streamed in real time from professional studios operated by Evolution Gaming, Pragmatic Play Live and Ezugi. By participating in live casino games, you acknowledge that the outcome of each game is determined by a physical process (card dealing, roulette wheel spinning) observable on screen, and that no mechanical error on 09bat's part can reverse the outcome once the round is completed.

6.3 Game Malfunction

In the event of a technical malfunction — including server errors, disconnection during a live game round, or software failure — 09bat will use commercially reasonable efforts to determine the correct outcome of the affected round using available game logs and server-side records. Where a definitive outcome cannot be determined, the affected round will be voided and stakes returned. 09bat's decision in such matters is final.

6.4 Crash Games (Aviator)

Aviator and other crash-format games operate on a provably fair mechanism. The multiplier for each round is determined before the round begins using a combination of server seed and client seed cryptographic verification. Players may verify the fairness of any historical round using the game's built-in provably fair verification tool. Auto-cashout and auto-bet features are offered as a convenience — 09bat accepts no liability for losses incurred where these automated features operate as intended.

7 Bonuses & Promotions

7.1 Bonus Terms

All bonuses and promotional offers made available on the 09bat platform are subject to specific terms including wagering requirements, minimum odds restrictions, time limits and eligible game restrictions. These specific terms are stated on the individual promotion page and must be read in conjunction with these general Terms and Conditions.

7.2 Wagering Requirements

Bonus funds awarded to your account must be wagered a specified number of times before they can be converted to withdrawable real-money funds. The wagering requirement multiplier, eligible games and time limit for each bonus are clearly stated at the point of bonus activation. Bets placed on excluded games will not contribute toward wagering requirements.

7.3 Bonus Abuse

09bat strictly prohibits bonus abuse in any form. Actions that constitute bonus abuse include but are not limited to: creating multiple accounts to claim the same promotion, using automated tools to meet wagering requirements, placing hedging bets to meet wagering requirements with minimal risk, or exploiting any technical error in the platform that causes bonuses to be awarded incorrectly. Any account found to have engaged in bonus abuse will have all associated bonuses and winnings forfeited and may be permanently suspended.

7.4 Seasonal and Promotional Offers

09bat runs seasonal promotions tied to significant events in the Bangladesh calendar — including Eid, Pohela Boishakh, Victory Day (16 December), Independence Day (26 March) and the Bangladesh Premier League (BPL) cricket season. Details and specific terms of these promotions are published on the 09bat platform in advance of the relevant event. 09bat reserves the right to modify, extend or withdraw any promotion at its sole discretion at any time.

8 Responsible Gaming

09bat is firmly committed to promoting responsible gambling practices. We believe that online betting and casino gaming should be a form of entertainment, not a source of financial or personal harm. The following tools and resources are available to all registered 09bat users free of charge:

• Deposit Limits: Set daily, weekly or monthly deposit caps on your account to manage your spending.
• Session Time Reminders: Configure automatic reminders to alert you when you have been playing for a specified period of time.
• Loss Limits: Restrict the maximum amount you are permitted to lose within a defined time window.
• Self-Exclusion: Temporarily or permanently exclude yourself from the 09bat platform. Self-exclusion requests are actioned within 24 hours and cannot be reversed during the elected exclusion period.
• Reality Checks: Periodic on-screen notifications displaying your session duration and net win/loss position.

All responsible gaming tools are accessible from within your 09bat account settings. If you feel that your gambling may be becoming problematic, we strongly encourage you to make use of these tools or contact our support team at [email protected] for assistance. 09bat reserves the right to impose responsible gaming restrictions on any account where we believe the user may be at risk of gambling-related harm, without prior notification.

9 Prohibited Conduct

The following activities are strictly prohibited on the 09bat platform. Any user found to have engaged in prohibited conduct will have their account immediately suspended, all associated funds forfeited and may be reported to the appropriate authorities:

• Providing false, misleading or fraudulent information during registration or KYC verification
• Using the platform for any money laundering, fraud, or other financial crime
• Accessing or attempting to access any other user's account without authorisation
• Using automated software, bots, scripts or artificial intelligence tools to place bets or interact with the platform in any way that is not available to standard users
• Exploiting any bugs, errors or vulnerabilities in the platform software
• Colluding with other users to manipulate game outcomes or betting markets
• Using a VPN or proxy service to conceal your true geographic location for the purposes of circumventing restrictions
• Threatening, harassing or abusing 09bat staff, support agents or other platform users
• Creating or using an account on behalf of another person without their explicit and documented consent

10 Intellectual Property

All content on the 09bat platform — including but not limited to the 09bat brand name, logo, website design, software, graphics, text, audio and video content — is the exclusive intellectual property of 09bat or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for your personal entertainment purposes only.

You may not copy, reproduce, distribute, publish, transmit, modify, create derivative works from, or commercially exploit any part of the 09bat platform or its content without the prior written consent of 09bat. Unauthorised use of 09bat intellectual property may result in civil and/or criminal liability.

11 Limitation of Liability

To the maximum extent permitted by applicable law, 09bat, its directors, officers, employees, agents and licensors shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the 09bat platform, including but not limited to:

• Loss of profits, revenue, data or business opportunity
• Losses arising from platform downtime, maintenance windows or technical failures beyond 09bat's reasonable control
• Losses resulting from unauthorised access to your account where you have failed to maintain adequate security of your login credentials
• Losses resulting from your reliance on any information displayed on the platform, including odds, statistics or game outcomes

09bat's total liability to you for any claim arising from these Terms shall not exceed the total amount deposited by you into your 09bat account in the 30-day period immediately preceding the event giving rise to the claim.

12 Privacy

09bat collects, stores and processes your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By using the 09bat platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. 09bat implements industry-standard SSL/TLS encryption to protect all data transmitted between your device and the 09bat platform.

09bat will not sell, rent or share your personal data with third parties for marketing purposes without your explicit consent. Data may be shared with third-party service providers (payment processors, KYC verification providers, game studios) strictly to the extent necessary to deliver the 09bat services you have requested.

13 Termination

13.1 Termination by You

You may close your 09bat account at any time by contacting our support team at [email protected]. Prior to account closure, any remaining real-money balance (excluding bonus funds that have not met their wagering requirements) will be returned to your registered payment method. Account closure requests are typically processed within 5 business days.

13.2 Termination by 09bat

09bat reserves the right to suspend or permanently close any account — with or without prior notice — where it has reasonable grounds to believe that the account has been used in violation of these Terms, applicable law, or where continued operation of the account presents a risk to the platform, other users, or the integrity of betting markets.

In the event of termination by 09bat for cause (e.g., fraud, bonus abuse, prohibited conduct), any remaining balance in the account may be forfeited. In the event of termination for reasons unrelated to user misconduct, any real-money balance will be returned to the user's registered payment method within a reasonable timeframe.

14 Amendments to These Terms

09bat reserves the right to modify, update or replace any part of these Terms and Conditions at any time. When material changes are made, 09bat will notify registered users by email to the address registered on their account and/or by a prominent notice displayed on the 09bat platform for a period of at least 14 days prior to the changes taking effect.

Your continued use of the 09bat platform after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes to the Terms, you must stop using the platform and request account closure before the changes take effect. The version of the Terms that were in force at the time you placed a bet or made a transaction will govern any dispute arising from that specific bet or transaction.

15 Contact Information

If you have any questions, concerns or complaints regarding these Terms and Conditions, or any aspect of the 09bat platform, please contact the 09bat support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Language: English
• Average Response Time: Under 3 minutes via live chat; within 12 hours via email

09bat's support team is based in Dhaka, Bangladesh and operates on Bangladesh Standard Time (BST, UTC+6). For formal complaints or disputes, please contact support via email with the subject line "Formal Complaint" and include your account username and a detailed description of the issue.